DANA And QRIS Policy Records
Our Legal notice explains the conditions attached to account access, identity checks, wallet records and requests made through your account. We use the phone verification step to connect the right person with the right account before we discuss account details or alter stored data. DANA, OVO,
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GoPay and QRIS may appear in transaction records, while bank transfer and virtual account records can include the selected Indonesian bank rail, such as BCA, BRI, Mandiri or BNI. We keep these records for the period needed for account administration, dispute handling and applicable legal duties.
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Access depends on local law, and we may ask for additional details when a request concerns another person, a payment receipt or a withdrawal check. Read the policy before opening an account, then contact us if a clause or process needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.